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  #16  
Old 01-27-2013, 01:18 PM
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Please ignore the previous message. I was just told about things. Your subscription has been fixed.
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  #17  
Old 01-27-2013, 01:37 PM
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Please ignore the previous message. I was just told about things. Your subscription has been fixed.
Thanks so much, Peter!
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  #18  
Old 01-28-2013, 08:18 AM
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I resubbed this morning, but did not get automatic access. Do I need to wait a certain amount of time? Thanks!
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  #19  
Old 01-28-2013, 09:56 AM
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I'm honestly not sure what happened. I've taken a look at things, and applied your subscription. I'll try to take a look at the error logs and see if there's anything I can find.
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  #20  
Old 01-28-2013, 01:27 PM
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I resubbed just a bit ago paid via paypal (Wibassman@sbcglobal.net email address) and in the past I had immediate access and now it is still showing almost everything blocked.

Thanks!
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  #21  
Old 01-28-2013, 01:33 PM
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I just got a notification from the system that you made a payment 15 minutes ago. I don't know why but all payments are not working automatically. I've applied your subscription for you. Sorry for the delay.
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  #22  
Old 01-28-2013, 01:48 PM
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That is okay! No problem at all!

Thank you so much for the speedy turn around!
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  #23  
Old 01-28-2013, 01:50 PM
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Mine is working now, thank you!
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  #24  
Old 01-29-2013, 09:43 AM
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My page updated yesterday after the payment went thru but didn't change my subscription options, and it worked thru last night. I logged in this morning and it appears locked down again to me. Not sure if I did something wrong, but the payment did go thru.

Thank you!
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  #25  
Old 01-29-2013, 09:47 AM
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ya. Totally my fault. I put in the wrong year. Sorry about that.

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Originally Posted by Sheri View Post
My page updated yesterday after the payment went thru but didn't change my subscription options, and it worked thru last night. I logged in this morning and it appears locked down again to me. Not sure if I did something wrong, but the payment did go thru.

Thank you!
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  #26  
Old 01-29-2013, 10:13 AM
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That's okay! Thank you again for your quick response!
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  #27  
Old 04-08-2013, 05:32 PM
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I am having trouble accessing the payment page. I click on Payments in the tool bar at the top of the forum and it opens another window with some viglink address that eventually times out to say the page cannot be displayed. So I tried to type in the support.crocusplains.com/OLU address directly and it changes it to the viglink thing and the same error message comes up again. I know one day last week it was working, maybe Wednesday, but now it's not.
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  #28  
Old 04-08-2013, 06:16 PM
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Try this link: https://support.crocusplains.com/OLU/

Peter, when I click on the link at the top of the page, it starts off correct, but then changes to this: http://support.crocusplains.com:81/OLU/ Which then times out since it's not a valid link. When I took out the :81 it worked fine though.
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  #29  
Old 04-08-2013, 06:29 PM
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That works, thank you Tara. When I tried typing that same site address you provided directly into the browser address bar myself it brought me back to that viglink thing but I can click on the link you gave and it works. Maybe because when I typed it in I didn't put the / at the end?
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  #30  
Old 04-08-2013, 07:31 PM
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Found the problem and fixed it. It was a little tricky to find this one.
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